RCSTemplates
The next generation of business messaging

Launch rich RCS campaigns faster with 500+ industry-ready templates

Customize, connect, and deploy branded RCS messages through your preferred provider. Beautiful, interactive campaigns — without building everything from scratch.

Watch Video Overview
Loved by fast-moving teams
500+
Ready-made templates
100+
Conversation flows
12+
Industries covered
Higher engagement vs SMS
9:41
SC
Summit Conference
Business · RCS
Today
Hey Jordan 👋 your VIP pass is ready — swipe through today's highlights:
Keynote
Your VIP Day 1
Front-row keynote + a surprise drop at 4pm.
Lounge
Lounge pass
All-day access · open bar & fast wifi.
After-party
After-party
9pm · marina deck · rooftop DJ set.
Add to calendarUpgrade seatSTOP Delivered
RCS message

Template packs built for every industry

EventsHospitalityAgenciesNonprofitsSaaSConsultingRetailRestaurantsReal EstateHealthcareEducationTravelEventsHospitalityAgenciesNonprofitsSaaSConsultingRetailRestaurantsReal EstateHealthcareEducationTravel
What is RCS?

SMS just grew up. Meet Rich Communication Services.

RCS is the next evolution of texting. Instead of plain gray bubbles, you send branded, interactive, media-rich messages that feel like a polished app — right inside your customer's native messaging inbox. No new app to download.

Old way · SMS😐
9:41
?
+1 (415) 555‑0148
SMS · Unknown sender
FLASH SALE 30% OFF TODAY ONLY. Reply STOP to opt out. Shop: bit.ly/x9f2a
Text message
  • · Plain text, 160 characters, no branding
  • · Shady-looking short links
  • · No images, buttons, or interactivity
  • · You can't tell who really sent it
New way · RCS🤩
9:41
Atelier Nine
Business · RCS
Spring Collection ✨
Your 30% offer is live ✨

Hey Jordan — the pieces you saved are 30% off for 48 hours. Tap to shop before they sell out.

Notify meShow my size
RCS message
  • · Verified, branded sender
  • · Images, carousels & buttons
  • · Two-way, app-like conversations
  • · Read receipts & rich analytics
Images & video
Tappable buttons
Carousels
Suggested replies
Location sharing
Read confirmations
Appointment reminders
Offers & coupons
See it in action

A complete concierge flow, start to finish

One RCS thread handles check-in, two-way questions, upsells, and bookings — an app-like experience with no app to download.

Check-in & mobile key

A branded rich card delivers the room and a tap-to-unlock key.

Guest replies in one tap

Suggested replies turn questions into instant, structured answers.

Concierge upsells naturally

Late checkout and spa offers, booked right in the thread.

Human handoff anytime

Hand off to staff the moment a guest needs a person.

9:41
Azure Hotels · Concierge
Business · RCS
Today
Welcome to Azure Hotels, Jordan 👋 I'm your digital concierge — here whenever you need me.
Ocean Suite
You're checked in early ✨

Suite 1204 is ready. Your mobile key is right here — tap to unlock.

Late checkout?Book the spaDinner ideas
Late checkout?
Of course! I can hold your suite until 2pm free, or until 4pm for $40. Which would you prefer?
2pm — free4pm — $40
2pm — free
Done ✅ Late checkout is set for 2pm. Anything else I can arrange?
Book the spa
Aqua Spa
Two evening slots left

A 60-minute massage at Aqua Spa today. Which time works for you?

5:30 PM
Booked 💆 Your 5:30 massage is confirmed and added to your wallet. Enjoy your stay, Jordan!
Talk to a human
RCS message
Product overview

A searchable library of 500+ designed templates

Browse by industry, campaign goal, tone, provider, and use case. Preview a template, make it yours, and launch — all in one streamlined workflow built for marketing teams.

Previewing 12 of 500+ templates — sign up to search the full library →
Events
Summit Conference
Verified · RCS
VIP Lounge
🎟️ Your VIP pass is live

Doors open an hour early just for you, {{first_name}} — front-row keynote, lounge access, and a 4pm surprise drop. Lock in VIP before midnight.

I'll be thereSend details

VIP Early-Bird Drop

PromotionEnergetic
CarouselButtonsCountdown
How RCS works for Events
Hospitality
Azure Hotels
Verified · RCS
Ocean Suite
🌊 Your Ocean Suite is ready

Welcome, {{first_name}}! Your suite for {{check_in}} is confirmed and your mobile key is one tap away. Add a sunset-view upgrade?

Early check-in?Add breakfast

Booking Confirmed

TransactionalWarm
Rich cardMapReply
How RCS works for Hospitality
SaaS
Flowbase
Verified · RCS
Pro plan
⏳ Your {{plan}} plan renews {{date}}

You've sent 3,200 messages this month, {{first_name}} — keep the momentum, upgrade for more, or chat with us in a tap.

Keep my planSee pricing

Renewal Reminder

RetentionHelpful
Suggested repliesButtons
How RCS works for SaaS
Nonprofit
Open Hands
Verified · RCS
This week
💚 Look what you made possible

Because of you, {{first_name}}, 240 families ate this week. See their faces — and double your impact before Friday's match ends.

Count me inShare story

Donor Impact Story

EngagementHeartfelt
ImageCarouselDonate
How RCS works for Nonprofit
Retail
Nova Goods
Verified · RCS
48h only
🔥 48 hours. 30% off. Just for you.

{{first_name}}, the pieces you keep coming back to are on sale till Sunday midnight. Shop your favorites before they sell out.

Notify meShow sizes

Weekend Flash Sale

PromotionPunchy
CarouselCouponButtons
How RCS works for Retail
Consulting
North Peak
Verified · RCS
Proposal
📄 Your proposal is ready

Hi {{first_name}} — scope, timeline, and pricing are all in here. Review it in two minutes and grab a time to kick off.

Sounds goodPick a time

Proposal Follow-Up

ConversionProfessional
PDFCalendarReply
How RCS works for Consulting
Healthcare
Lakeside Health
Verified · RCS
Tue · 9:40 AM
🩺 Your visit is coming up, {{first_name}}

You're booked with Dr. Patel on {{date}}. Confirm in a tap, or pick a new time from the next open slots — no phone tag required.

See open timesAdd to calendar

Appointment Reminder

TransactionalHelpful
ReminderCarouselCalendar
How RCS works for Healthcare
Retail
Nova Goods
Verified · RCS
Live tracking
📦 Out for delivery — arriving today

Good news, {{first_name}}! Order #{{order_id}} is on the truck and arriving by {{eta}}. Follow it on the map or tell us where to leave it.

Leave at doorReschedule

Order On Its Way

TransactionalWarm
MapLive trackingButtons
How RCS works for Retail
Financial Services
Northbank
Verified · RCS
Verified sender
🔐 Your one-time code: 481 920

Use this code to sign in, {{first_name}}. It expires in 10 minutes. Northbank will never ask you to share it — the ✓ badge confirms it's really us.

This wasn't me

Verified Login Code

TransactionalMinimal
Verified senderOTPAnti-phishing
How RCS works for Financial Services
Financial Services
Northbank
Verified · RCS
Just now
⚠️ Did you make this purchase?

We spotted a $482.19 charge at TechMart, {{first_name}}. If it was you, tap to approve — if not, block your card instantly, right from here.

Call support

Card Activity Alert

TransactionalProfessional
Fraud alertInstant actionButtons
How RCS works for Financial Services
Hospitality
Azure Hotels
Verified · RCS
10 seconds
⭐ How was your stay, {{first_name}}?

We hope the Ocean Suite treated you well! Tap a rating below — and if anything fell short, tell us and we'll make it right before you check out.

★★★★★Tell us more

Rate Your Stay

FeedbackWarm
Star ratingSurveyReply
How RCS works for Hospitality
Retail
Nova Goods
Verified · RCS
New in
🛍️ Fresh drops, picked for you

Swipe through this season's arrivals, {{first_name}} — tap any piece to see sizes and check out without ever leaving the chat.

Show my sizeSave for later

Shop the New Collection

PromotionPlayful
CarouselCatalogCheckout
How RCS works for Retail

500+ ready-made templates

A searchable library covering every campaign you can imagine.

Industry-specific packs

Curated bundles built for your vertical, out of the box.

Drag-and-edit customization

Swap copy, colors, and media without touching code.

Rich cards & actions

Buttons, carousels, images, and suggested replies built in.

Provider-ready exports

Export clean payloads for your messaging provider.

Campaign-ready copy

Persuasive, on-brand layouts written to convert.

Team-friendly workflow

Share, duplicate, and ship together in one place.

Fast launch

Go from idea to live campaign in minutes, not weeks.

Backend providers

Build once. Connect any provider.

RCS Templates is provider-flexible. Design your templates one time, then connect them to the backend that fits your stack — switch or add providers whenever you need to.

No vendor lock-in Switch providers anytime One template, many backends

RCS features by provider

A high-level look at RCS Business Messaging support. Summarized from each provider's public docs — verify specifics on their RCS page.

FeatureTwilio logoTwilioVonage logoVonageBandwidth logoBandwidthSureshot logoSureshot
Rich cards
Carousels
Suggested replies & actions
Media (images / video / files)
Branded & verified sender
Two-way messaging?
Read receipts & typing
SMS / MMS fallback
Delivery & analytics
Global / multi-carrier reach
Supported Partial / limited? Not documented
Twilio logo
Twilio

Programmable messaging at global scale — RCS in one API alongside SMS, MMS & WhatsApp.

Standout: Content Template Builder with automatic SMS/MMS fallback across 23+ countries.

Twilio RCS page
Vonage logo
Vonage

RCS through the unified Vonage Messages API for developers.

Standout: One Messages API spanning RCS, SMS, MMS & WhatsApp; carousels of 2–10 cards.

Vonage RCS page
Bandwidth logo
Bandwidth

US-focused RCS with direct carrier relationships and registration expertise.

Standout: Registered Google RBM partner; upgrades existing 10DLC / Toll-Free / Short Code traffic.

Bandwidth RCS page
Sureshot logo
Sureshot

Marketing-native RCS for B2C teams, with consent & compliance built in.

Standout: TCPA-compliant consent management, pre-flight message scanning & unified analytics.

Sureshot RCS page
Pre-vetted campaign submission

Skip the approval maze. Launch in days, not weeks.

Getting an RCS campaign live means clearing Google brand and agent verification, carrier and telecom review, and each provider's own content rules — a slow, opaque process where a single missed detail sends you back to the start. RCS Templates streamlines it using patterns from campaigns that are already approved.

Why RCS campaigns get stuck

Google brand & agent verification

Before a single message sends, your brand and RCS agent must be verified by Google. Incomplete branding, logos, or sample messages bounce the application back to the start.

Often 1–3 weeks

Carrier & telecom review

Mobile operators review agents and campaigns market-by-market, each with their own rules. A campaign cleared in one region can stall waiting on another carrier's queue.

Varies by region

Provider-specific requirements

Twilio, Vonage, Bandwidth and others each have their own submission formats, content policies, and opt-in proof. Miss a detail and you're back in the queue for another round.

Different per provider
Streamlined path

Approvals built on what already works

Instead of guessing what Google and the carriers want, you start from templates shaped by campaigns that have already cleared review. The branding, opt-in language, and message structure are already aligned with what gets approved — so you submit with confidence and spend far less time in rejection loops.

  • Modeled on similar, already-approved campaigns
  • Fewer rejections and resubmissions
  • Submission formatted correctly per provider
  • Hands-on support to resolve reviewer flags
Get help submitting your campaign
  1. 1

    Start from a pre-vetted template

    Your campaign is built on a structure modeled after similar campaigns that have already been approved — content, branding, and opt-in patterns reviewers expect.

  2. 2

    Submit against a guided checklist

    We map your assets to each gatekeeper's requirements up front, so brand verification, sample messages, and use-case justification are complete before you submit.

  3. 3

    Clear Google & the carriers

    Submissions go in the right format for each provider and market, reducing the rejection-and-resubmit loops that cause most of the delay.

  4. 4

    Go live with support

    If a reviewer flags something, we help you resolve it directly with the provider — so you reach live status without losing weeks to back-and-forth.

Approval timelines and requirements are set by Google and the mobile carriers and vary by brand, use case, and region. RCS Templates can't guarantee approval, but a pre-vetted, correctly-formatted submission is the single biggest lever for getting through review faster.

Pro features

Go from templates to intelligent campaigns

Pro turns your template library into a personalized, AI-powered messaging engine — no full engineering team required.

Upload CSV, personalize everything

Map customer variables in seconds.

customers.csv
first_namebooking_dateoffer
JordanJun 14VIP -20%

Personalize messages with names, dates, booking details, offers, event info, and any custom field you bring.

{{first_name}}{{booking_date}}{{offer}}{{event}}

AI automated responses

Let AI answer every reply, 24/7.

Can I move my reservation to Saturday?
Absolutely, Jordan — Saturday 7pm is open. Tap to confirm and I'll update your booking 🎉

Let AI answer customer responses, route questions, suggest next actions, or hand off to a human at exactly the right moment.

Auto-answer
Smart routing
Human handoff

Conversation flows

Multi-step journeys that respond, branch, and follow up.

Browse 100+ flows
Trigger
Booking confirmed
Send rich card
Confirmation + options
If guest replies
AI answers & rebooks
If complex
Hand off to a human

Chain templates into automated journeys — drip campaigns, reminders, re-engagement, and concierge experiences. Each step can wait, branch on the customer's reply, or let AI take over. Start from 100+ ready-made flows across every industry.

Triggers & schedulesReply-based branchingAI auto-responsesHuman handoffDrip & follow-up
PRO

Build smarter campaign flows — branching journeys, triggers, and AI conversations — without needing a full engineering team.

See Pro pricing
AI knowledge base

AI that answers from your knowledge base

Connect your FAQs, policies, listings, and docs. The AI replies to RCS messages with accurate, grounded answers — suggests the next action, and hands off to a human when needed.

Connect your knowledge base

FAQs, policies, listings, menus, and docs — your content becomes the source of truth.

Grounded, accurate answers

Replies are pulled from your knowledge base, not guessed — so guests get the right answer.

Suggests the next action

Book, upgrade, reschedule, or pay — the AI turns answers into one-tap actions.

Human handoff anytime

When a question needs a person, it escalates to your team instantly.

Want the full breadth of AI?

Explore AI Ambassador — purpose-built AI experiences for events, vacation rentals, hotels, and nonprofits.

Explore AI Ambassador
9:41
Lakeview Resort · AI
Business · RCS
Today
Hi {{first_name}} 👋 I'm Lakeview's AI assistant — ask me anything about your stay.
What time is checkout?
Checkout is 11:00 AM. I can extend it to 2:00 PM free for you — want me to set that up?
Yes, extendIs parking free?
Is parking free?
Yes 🅿️ Self-parking is complimentary in the Level 2 garage, and your room key opens the gate.
Any vegan dinner spots nearby?
Two favorites: Green Fork (4-min walk) and Lotus Kitchen by the marina. Want me to book a table?
Book Green ForkTalk to a human
RCS message
Video overview

See how RCS Templates works

Watch a quick walkthrough: choose a template, customize it, connect your provider, upload variables, and launch a campaign — start to finish in minutes.

Pricing

Simple plans that scale with your campaigns

Start free, upgrade when you're ready to launch. Every plan is built to help marketing teams move faster.

Free

Explore the library and test RCS ideas.

$0
  • Full access to 500+ templates
  • 10 free RCS sends to test
  • Template previews & customization
  • Community updates

Best for testing RCS ideas

Recommended

Pro

Everything you need to launch real campaigns.

$49/mo
  • 300 RCS messages / month
  • Full access to 500+ templates
  • CSV variable uploads
  • AI / LLM response handling
  • Provider integrations
  • Direct campaign submission to all providers — with support to resolve any issues
  • Template customization
  • Campaign-ready exports

Best for growing teams & agencies

Enterprise

Scale RCS across brands, teams, and regions.

Custom
  • Custom template libraries
  • Advanced provider setup
  • Dedicated onboarding
  • Team permissions
  • Custom AI workflows
  • Priority support

Best for large brands & high-volume teams

FAQ

Questions, answered

Everything you need to know before you launch your first RCS campaign.

Early access

Be first to launch next-gen RCS campaigns

Request early access and we'll get you set up with templates, your provider, and AI-ready flows — so you can launch the moment you're in.

  • First access to 500+ templates
  • Onboarding help from our team
  • Provider setup guidance
  • Early-adopter pricing