Five-star service in every message
Greet guests, confirm bookings, and upsell upgrades with concierge-grade messaging in their native inbox.
Hospitality & Hotels
Bookings, mobile key, upsells, concierge
Frictionless check-in
Confirmations, mobile keys, and directions in a single tap.
Effortless upsells
Room upgrades, dining, and spa offers that actually convert.
Always-on concierge
Answer guest questions automatically and hand off to staff when needed.
9:41
Azure Hotels
Business · RCS
Today
Ocean Suite
🌊 Your Ocean Suite is ready
Welcome, {{first_name}}! Your suite for {{check_in}} is confirmed and your mobile key is one tap away. Add a sunset-view upgrade or late checkout?
Early check-in?Add breakfast
RCS message
A sample Hospitality & Hotels RCS message — fully customizable.
What you can launch
Journey
Booking confirmation
Journey
Mobile key & check-in
Journey
Room upgrades
Journey
Concierge requests
Templates in this pack
Sign up to use these templatesGet the Hospitality & Hotels template pack and launch your first campaign in minutes.