Flow · Ghost & Cloud Kitchens

Your order is cooking

A complete Ghost & Cloud Kitchens conversation — multi-brand orders, tracking.

A complete two-way RCS conversation

This flow shows the full thread a ghost & cloud kitchens customer would see — a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How RCS works for Ghost & Cloud Kitchens

All flows

9:41

Cloud Kitchen Co

Business · RCS

Today

Hi {{first_name}} 👋 it's Cloud Kitchen Co — here's a quick update for you.

Out for delivery

Your order is cooking

{{first_name}}, your order from Smash Burger Co is on the way — arriving {{window}}. Track it live.

TrackHelp

Track

Happy to help! I can also sort out live tracking or bundle offers whenever you like.

Live trackingBundle offers

Live tracking

All set ✅ Anything else I can take care of?

RCS message