RCSTemplates
Flow · Home Health & Hospice

Your nurse is on the way

A complete Home Health & Hospice conversation — visit windows, care plans, support.

A complete two-way RCS conversation

This flow shows the full thread a home health & hospice customer would see — a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

All flows
9:41
Comfort Home Health
Business · RCS
Today
Hi {{first_name}} 👋 Comfort Home Health has a quick note — take a look:
Your visit
Your nurse is on the way

Hi {{first_name}}, your nurse arrives {{window}} today. Tap to confirm or share access details.

ConfirmAdd gate code
Confirm
Happy to help! I can also sort out care plan updates or medication reminders whenever you like.
Care plan updatesMedication reminders
Care plan updates
Perfect — you're all set. Want anything else handled?
RCS message