Flow · Local & Home Services

🛠️ Your technician is on the way

A complete Local & Home Services conversation — quotes, scheduling, on-the-way alerts.

A complete two-way RCS conversation

This flow shows the full thread a local & home services customer would see — a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How RCS works for Local & Home Services

All flows

9:41

Summit Home Services

Business · RCS

Today

Hi {{first_name}} 👋 it's Summit Home Services — here's a quick update for you.

Your booking

🛠️ Your technician is on the way

Hi {{first_name}}, Marcus arrives {{window}} and you'll get a live 'on my way' alert. Tap to confirm, reschedule, or add a gate code.

Confirm timeReschedule

Confirm time

Happy to help! I can also sort out job scheduling or on-the-way alerts whenever you like.

Job schedulingOn-the-way alerts

Job scheduling

All set ✅ Anything else I can take care of?

RCS message