RCSTemplates
Flow · Lending & Mortgages

Your application advanced

A complete Lending & Mortgages conversation — applications, status, rates.

A complete two-way RCS conversation

This flow shows the full thread a lending & mortgages customer would see — a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How RCS works for Lending & Mortgages
All flows
9:41
Keystone Lending
Business · RCS
Today
Hey {{first_name}}! Keystone Lending here with something just for you.
Your loan
Your application advanced

Hi {{first_name}}, your loan moved to underwriting 🎉 Tap to upload your last document and see next steps.

Next stepsCall us
Next steps
Happy to help! I can also sort out status updates or document requests whenever you like.
Status updatesDocument requests
Status updates
Done 🎉 I'm here whenever you need me.
RCS message