Flow · Retail & E-commerce

Order confirmation

Retail & E-commerce: a quick order confirmation flow.

A complete two-way RCS conversation

This flow shows the full thread a retail & e-commerce customer would see — a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How RCS works for Retail & E-commerce

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9:41

Nova Goods

Business · RCS

Today

Hi {{first_name}} 👋 a quick one about your order confirmation.

48h only

Order confirmation

Tap below and Nova Goods will take care of your order confirmation in seconds.

Notify meShow sizes

Show sizes

Perfect — order confirmation handled ✅ Anything else?

RCS message