Flow · Utilities & Energy

Your bill is ready

A complete Utilities & Energy conversation — bills, outages, usage.

A complete two-way RCS conversation

This flow shows the full thread a utilities & energy customer would see — a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How RCS works for Utilities & Energy

All flows

9:41

Brightline Energy

Business · RCS

Today

Hey {{first_name}}! Brightline Energy here with something just for you.

Account alert

Your bill is ready

Hi {{first_name}}, your bill of {{amount}} is due {{date}}. Tap to pay or set up autopay in seconds.

PayReport outage

Pay

Happy to help! I can also sort out bill reminders or usage insights whenever you like.

Bill remindersUsage insights

Bill reminders

Done 🎉 I'm here whenever you need me.

RCS message